Professional services

CMD-SOFT offers a full range of professional services aimed at enhancing and ensuring the success of the customer project throughout its lifecycle.

Project management: A dedicated Project Manager responsible for monitoring and delivering on the progress of each step of the project
Implementation including installation, configuration and administration as well as integration of the platform with national networks and existing solutions: All the required actions are assured by the CMD-SOFT development team through to live production
Operation, reporting & business intelligence: CMD-SOFT’s operational team delivers the capability to operate the solutions until full transfer of competences between the customer and CMD-SOFT
Training and skills transfer: CMD-SOFT proposes remote and onsite training at different stages of the project in order to ensure customer’s full autonomy and knowledge
24/7/365 Support and Maintenance
Consulting: Over the years CMD-SOFT has provided services in both developed and emerging nations. We view our relationships with our customers as a partnership and the solutions and services that we bring as being of benefit to all. Our clients-partners benefit from our outstanding business intelligence and expertise when it comes to defining or redefining their regulatory frameworks and to adopting the right processes and technologies.